FAQs
What do I get when I purchase a template?
When you purchase a template, you will instantly receive an email with a download link for the file in both Excel and Google Sheets format. Additionally, each template includes a welcome tab with a detailed video tutorial on how to use it.
How will I receive my Template?
Once your payment is confirmed, you will receive an email with a download link. You can download the zip file, unzip it, and start using the template right away. If you encounter any issues, feel free to reach out to us at hello@zoomsheets.com, and we will get back to you promptly.
Can I use the template with both Excel and Google Sheets?
Yes! All of our templates are designed to work with both Excel and Google Sheets. You’ll receive an Excel file directly, along with a PDF containing a link to access the Google Sheets version. Simply open the PDF, click on the link, and make a copy of the file to use in Google Sheets.
Are Bundles integrated or Separate Templates?
Bundles consist of separate templates that are designed to complement each other. They are offered at a discounted price compared to purchasing the templates individually, providing better value while maintaining flexibility for different uses.
Can I edit the template to suit my needs?
All our templates are unlocked and fully customizable, allowing you to adjust them to your specific needs. However, we recommend being cautious when deleting columns or rows, as this could disrupt the formulas and cause issues within the template.
Are all templates available only in English?
Yes, all of our templates are currently available in English. However, they are fully customizable, so you can modify any text to your preferred language once you download them.
What if I need help using the template?
We provide a detailed tutorial video with each template, which can be found on the welcome tab. However, if you need further assistance, feel free to reach out to our support team at hello@zoomsheets.com. We’re happy to help!
Can i share the template with others?
Our templates are for personal or business use only. You may not redistribute, resell, or share them with others unless it's for collaboration with your team. If others would like to use the template, please direct them to our store for their own purchase.
Is it one time purchase or is there any recurring fee for using the template?
Yes, it’s a one-time purchase with lifetime access, and there are no recurring fees. Once you purchase a template, it’s yours to use for as long as you like without any additional costs.
Do you offer a trial or demo version of your templates?
Since our templates are a one-time purchase and are compatible with both Excel and Google Sheets, we do not offer trial or demo versions. However, each template comes with a detailed tutorial and support to ensure you can use it effectively. If you have any questions before purchasing, feel free to reach out to our support team.
What Payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options available through Shopify. You can also pay via Apple Pay and Google Pay if they are available on your device.
Do i need special software to use your templates?
You will need access to either Microsoft Excel or Google Sheets to use our templates. No additional software is required.
What makes your templates different from others available online?
All our templates are developed entirely from scratch by our team. Unlike many templates you may find online, ours are not downloaded or repurposed from other sources. We design each one with careful attention to detail, ensuring they are original, highly functional, and tailored to meet specific needs. Additionally, all our templates are fully compatible with both Excel and Google Sheets, offering flexibility for whichever platform you prefer. This combination of originality, functionality, and compatibility sets us apart from others.